Latest Biznet call center number and tariff information : CROXYPROXY

Latest Biznet call center number and tariff information

You need to know how many Biznet call center  numbers  if you subscribe to the Internet or interactive TV here. The Call Center (CC) is a 24-day phone number that service users can contact when they have questions, need information, or file complaints about the service.

As the company that provides the best internet network, Biznet certainly also provides facilities in the form of a contac center that can be contacted at any time. If at any time you encounter problems or obstacles, or just want to get information, you can contact the company team through the call center.

Did you know that the existence of a call center function can show the credibility of a company, since not all brands have such services. With this CC device, it is also proof that Biznet strives to establish good communication with customers.

Therefore, this time we will share information about  the Biznet  call center along with information about Biznet customer care on social networks that you can contact. Don’t know yet? Come on, make a note of these Biznet CS numbers first so you don’t have to look for them in case you never need them. Let’s take a look.

Biznet Home Service v skratke

Before we discuss the Biznet call center, let’s talk a little about the Biznet Home service. This superfast internet service has been developed since 2000, which is currently expanding by providing a complete service.

On its journey, Biznet released the Fiber Optic network 15 years ago in Jakarta. Meanwhile, most recently in 2018, this company is introducing The New Biznet Fiber service to attract more customers. Plus last year they released Biznet IPTV with the most complete collection of local and international channels with 4K resolution.

Biznet has not yet reached all parts of Indonesia, it is noted that only 110 cities can use The New Biznet Fiber service. Not surprisingly, in order to provide customers with the best background, Biznet also provides complaint services in the form of Biznet Call Center, social media, YouTube, email and more.

This is what we will review, namely about the Biznet contac list that you can contact. In addition, contacting the call center will be charged phone fees, before the credit runs out, many also know the call rates here.

 Biznet call centrum, telefón, WA a e-mail

As mentioned earlier, Biznet Call Center is a 24-hour complaint service that you can contact when you have a problem, a question, or need any information. A friendly customer service team will quickly answer all your questions, and if you really need further processing, then a technical team will be in place (when the problem is related to technical issues).

Note some of Biznet Home Indonesia’s CC phone numbers below:

  1. Call Biznet home

For those who want to contact via mobile phone, they can call +62-21-57981788

  1. Contact center

If you plan to get in touch via landline or landline, you can call 15 00 933

  1. Email

Biznet also provides customer care services via email to a home_care@biznetnetworks.com address  that you can contact at any time, but you will usually receive a response to it no later than 24 hours after sending the message. So, it is not suitable for those of you who need a quick reaction, for example, when there is a problem with breaking the Internet.

  1. Live Chat

On the official Biznet website, located at biznethome.net, you can also use the live chat feature to contact CS. As it is a live chat service, usually a CS administrator will respond quickly to your chat.

  1. WhatsApp

Don’t want to be charged a service fee when you contact a Biznet call center? You can only chat with Biznet CS via WhatsApp +62811 9690 8888. Start chatting with greetings first, then explain what problem or question you want to express.

Rates for contacting the Biznet service center

Is it free to contact the service center with the above numbers? Of course, because this company providing Internet networks does not provide free devices related to the service center. According to the information, when calling the Biznet call center, you will be  charged a phone fee from Rp 1,700 per minute  (including 10% VAT).

But you don’t have to worry, for those who do not want to lose, you can use the free service to contact Biznet. For example, through the WhatsApp number, as we mentioned above, where you are not charged anything other than internet data. Of course, compared to a phone service, contacting Biznet via WA is cheaper, isn’t it?

In addition to WhatsApp, you can also contact CS through social media, you know. This customer service is useful for customers who want to get updated information from Biznet. Here are the account names for each of the social media:

  1. Instagram: @biznethome
  2. Facebook : BiznetHome
  3. Youtube : Biznet

So for those of you who don’t want to waste credit, you can interact with customer service administrators through their official social media. By tracking your account, you will also get various updated information such as bonuses, promotions, or if there are issues.

Things often asked when contacting CC Biznet

What are the things that are often asked when contacting the Biznet call center? Looking at this feature, it is certain that people who contact customer service because they want to ask something or have problems.

One of the problems that most often causes customers to rush to contact the contac center is when the Internet is suddenly interrupted. Who doesn’t get upset if you have fun watching a movie or working, then suddenly the Internet will fall apart? This is one of the reasons why you should save your Biznet CC number so that in case of problems you can immediately contactngi CS at any time.

In addition, not a few potential customers also contact CS to get information about the services. For example, when you want to ask for the terms and conditions of installing Biznet at home and information about the price of the package. For those who are lazy or do not want to bother looking for information on the Internet, you can call CS through the numbers above.

Tips from us for those who want to contact the call center, prepare personal data related to your Biznet customer data. Usually, at the beginning of the phone, the CS confirms the data first before entering the core of the conversation, of course, this applies to those who are already customers.

However, if you are a new user, you don’t have to worry because the customer service team will provide you with all the necessary information. Feel free to request details about Biznet before you decide to subscribe. Also, ask which service plan is best suited to use.

Indeed, on the official website, Biznet provides complete information. Those of you who are reluctant to call customer service can read the details of the services of this company through its official site, as we mentioned above. Perhaps here is the first thing we can tell you about Biznet. Through the Biznet call center  information, you need to record them and they must be stored.

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